Microsoft
Teams Direct Routing
Connect your Microsoft Teams users with PSTN/PRI/LTE/SIP trunk connection in the United Arab Emirates, Microsoft Teams Direct Routing is your optimal choice.
Bridging The Gap Between
Teams and PSTN
DVCOM, renowned for its Voice over IP solutions in the Middle East, offers seamless connectivity to the Microsoft Cloud using SBC. For customers managing infrastructure like existing PBX or on-premises voice services, this solution is ideal. It ensures secure communication by converting port and directory information, routing session traffic, and rewriting phone numbers.
A Microsoft Certified Solution
anynode is officially certified by Microsoft for Direct Routing that gives our customers the added benefit for worldwide Microsoft support.
In general, with Microsoft Direct Routing and anynode, you are able to connect to almost any telephony trunk or interconnect with third-party PBX. The most suitable and uncomplicated, easy to use solution for you and your networks that simply works.
Customer Experience
With a Microsoft Teams Direct Routing service, you will have the ability to customize your service to cater to your organization’s needs. The main part of the service you can customize is the auto attendant and call queue of your call service.
Cheaper Calls
Direct Routing is competitively cheaper when compared to Microsoft Calling Plans. Use your existing telephone connection whether it is PSTN, PRI/BRI, LTE or dedicated SIP trunk by the provider.
User Experience
The improved user experience for your workforce will have a knock-on effect for your customers. Staff will respond to customer enquiries more efficiently if they’re able to take external calls anywhere, on any device.
Copmplete UC
An obvious one, but once you add the ability to make and receive external calls, your Microsoft Teams platform becomes a true unified communications tool.
Use Your Existing PBX with Microsoft Teams
Use Microsoft Teams as your phone system (I.e., for making and receiving external calls), you can certainly do so.
And if you’ve already got a PBX in place, that you wish to re-use, you can now integrate your PBX with Microsoft Teams.
Why keep the PBX?
- Sweating the asset: you paid good money for it once upon a time and it still works okay
- Long-term contract: you’re still paying for PBX functionality
- Industry legislation: you can’t move your calling into the cloud for data or privacy reasons
Demo or Meeting Request
We will be happy to assist you with MS Teams Direct Routing demo or meeting.
